LWA ROAD TO REOPENING FREQUENTLY ASKED QUESTIONS

 

CHECKING-IN/ENTRANCE

Where can I park?

All campus parking will be accessible. There will be parking attendants directing flow when you arrive. Only one driveway will be used for entrance and one driveway for exiting. Expect a line to enter.

When will doors open?

Door open 15 minutes prior to service beginning. Arrival time is no more than half hour before service start time.

Will all entrances be accessible?

We encourage all to enter the campus through the middle archway and follow the line to be seated. A single-entry point allows for a smooth and safe seating arrangement. Directional hallway and passageway foot traffic will be clearly marked. Not all doorways will be open at entry. Multiple doors will be open at dismissal.

Will I be able to sit wherever I want?

Your group will be ushered to seating on a first-come-first-serve basis. Please wait to be seated. Ushers will escort you to your seat in compliance with 6ft distancing guidelines. Please be patient and cooperative while ushers work quickly to get your group seated. We ask each family grouping to arrive and leave together to minimize cross flow.

Does my whole group have to check-in together?

Yes, your group will need to be together to check-in. This ensures that our seating process runs smoothly and efficiently. Please wait until your entire group or family is here before getting in line to check-in.

Can I save seats?

Unfortunately, you are unable to save seats for anyone as we need to make sure we have seats for everyone. Seating is based on a first-come-first-serve basis.

What time does check-in end/what if I am running late?

Check-in time does not end, but if sanctuary capacity is full, you will be asked to sit in one of the overflow rooms. Once service begins, sanctuary movement will be kept to a minimum to not disturb the live streaming of the service.

 

SERVICES

What time are Sunday services?

Sunday service times will be at 8:30 AM and 10:00 AM beginning June 14. We may adjust the times if we need additional time between services or if we need to add additional services. Service length has been shortened to allow for cleaning and resetting in a safe manner. 

Will I be able to attend Wednesday night services?

As of right now, we are not opening Wednesday services for attendance, nor are we having any midweek campus gatherings. You can continue to listen to our Wednesday night and Sunday services on Facebook Live.

What rooms are available on Sundays?

There are 4 areas to sit and participate in service: the sanctuary, the MPR/Gym (Room 101), the fellowship hall (Room 102) and the courtyard of the Connect Center. Seating for each area will be coordinated by ushers.

Will services continue to be streamed online after reopening in person services?

YES! Services will continue to be streamed on Facebook Live even after reopening. Wednesday night streaming service will remain at 7:15 PM and Sundays beginning June 14th will be streaming live at our NEW SERVICE TIMES 8:30 AM and 10:00 AM. We will also continue to post our services to our YouTube Channel https://www.youtube.com/user/LivingWordChino

Are food and drink allowed in the rooms?

Only bottled waters and coffee with secured lids to be brought into the sanctuary. Water, coffee and snacks are allowed in the other 3 seating areas, but only what you provide for yourself. No drinks or food will be served by the church.

Can I use the restrooms?

When practical, we encourage use to be limited to one person at a time. A parent must accompany their child under age 12.  Sanctuary movement should be kept to a minimum to not disturb the live streaming of the service.

Can I use the drinking fountains?

Drinking fountains will not be accessible.  Please plan accordingly.

 

CHILDREN’S MINISTRY

Will there be nursery and children’s ministries?

During initial phase of returning, no nursery or children’s ministries will be available. These ministries will resume at the proper time. We recommend families with children sit together. Families with small children can choose to sit in the MPR, fellowship hall or the Connect courtyard. Children 3 and under will not be sitting in the sanctuary.

Can I sit in the sanctuary cry room with my infant?

The sanctuary cry room area will not be accessible during the initial reopening. Changing tables will be accessible in the women’s restrooms of the sanctuary and in the MPR hallway restrooms. While there will be no children 3 and under in the sanctuary, the other seating areas will have family style seating available.

 

SAFETY MEASURES

What is Living Word doing to protect my health?

The safety of our church members is of utmost importance. Hand sanitizing stations have been placed near all main entrances. The Cleaning Ministry team has thoroughly cleaned and sanitized the campus before services. Ushers and Ambassadors will provide real time cleaning during and in between services. We are implementing social distancing on campus following 6′ guidelines. Check-in and dismissal will be done in an orderly manner to minimize cross flow. Doors will be propped open when people are entering and exiting facilities. You are welcome to bring your own hand sanitizers, tissue, water bottles, masks or what you decide you need to help keep you and your family safe.

  • We ask you to please stay home if you or your children have any signs of illness.

Do I have to wear a mask at church?

Masks are expected to be worn by all. The county is not requiring them but continues to highly recommend they be worn. Please provide your own masks for you and your family. Parents to use discretion for best practices for your children. You will not be turned away if you forgot your mask. There will be disposable masks available at the church.

Will I have to social distance at church?

As we get back together, let’s be patient and honor a healthy distance between family groups to minimize the potential spread of any viruses. For the time being, please refrain from physical contact with those outside your family group (i.e., hugging, handshakes, etc.). Reasonable socializing (i.e., smiles, waves, verbal greetings) with others outside your family group should be done from 6’ distance. The church will be appropriately marked and set up for 6′ distancing. Minimizing cross flow is the priority.

What if I choose to stay home?

You are not obligated to resume attending church in-person. The health, safety and well-being of all is our first priority. We love and support everyone to make their own choice of returning at their own pace and comfort. Online services will continue for the foreseeable future.